Safety is our top priority. Our vehicles undergo regular maintenance and inspections to ensure they meet the highest safety standards. Our professional drivers are well-trained in safe driving practices, and we carefully plan each route to ensure timely and secure transport for both cargo and passengers. Additionally, we offer tracking and customer support for real-time updates.

We provide both local and international transport services. While we specialize in routes within East Africa, our logistics network extends to neighboring regions as well, allowing us to accommodate cross-border shipments and passenger needs efficiently. For specific destinations or custom requirements, please reach out to our team to discuss how we can meet your transport needs.

The duration of customs clearance depends on several factors, including the type of goods, their origin, and compliance with local regulations. However, Regile Logistics is committed to a 99.9% on-time clearance rate and works proactively to ensure minimal delays. In most cases, we can clear goods within a few hours to a few days.

Typically, essential documents include a commercial invoice, bill of lading, packing list, certificate of origin, and any relevant import/export licenses. Regile Logistics’ team will guide you on the exact documentation needed based on the type of goods and destination.

With over 24 years of experience, we’ve refined our processes and cultivated relationships with customs authorities to expedite the clearance process. Our 99.9% on-time rate is backed by a dedicated team and advanced tracking systems that monitor every shipment from start to finish.

Absolutely. We understand that urgent shipments require special attention. Our team is well-equipped to expedite the customs clearance process and prioritize your shipment to meet tight deadlines. Please inform us of any urgent requirements, and we’ll work to accommodate them.

In the rare event that goods face a delay, Regile Logistics will immediately step in to investigate the cause and liaise with customs officials to resolve the issue quickly. Our team is trained to handle such situations to ensure minimal impact on your timeline.

The cost varies depending on the type and volume of goods, their destination, and specific service requirements. Regile Logistics provides transparent pricing with no hidden fees. For a detailed quote, please reach out to us with your shipment details.

Yes, we offer real-time tracking for all shipments. Our system allows you to monitor your cargo’s journey from start to finish, providing updates at every stage of the clearance and forwarding process.